Disinfection & Cleaning Protocols

Since the outbreak of the coronavirus (COVID-19) THE RIGHT STAY has been absolutely certain that our business must go hand in hand with strict new safety and health protocols to protect our clients. We are more than ever committed to the health and well-being of our guests, which is always the top priority. Therefore, we have implemented new disinfection and cleaning guidelines that enhance our already rigorous existing protocol, including thorough disinfection of all surfaces with virucidal disinfectants authorized in Spain to provide safe and clean environments. This protocol follows the guidelines set by the Ministry of Health and the Community of Madrid.

Most importantly, there will always be a space of 48 hours between reservations to control the disinfection of the property, so in the event that any virus remains, it would be eliminated. Masks, hand soap, and disinfectant hydro-alcoholic gel will be provided in each apartment for each guest.
Our staff will receive our guests with the protections recommended by the Ministry of Health (mask, hydro-alcoholic gel, hand sanitizer and always keeping social distance).

If you wish to have the apartment disinfected by a professional company using air disinfection, we can arrange it for you. We only work with companies endorsed by the community of Madrid.

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