Since the outbreak of the coronavirus (COVID-19) THE RIGHT STAY has been absolutely certain that our business must go hand in hand with strict new safety and heath protocols to protect our clients. We are more than ever committed to the health and well-being of our guests, which is always the top priority.
Therefore, we have implemented new disinfection and cleaning guidelines that enhance our already rigorous existing protocol, including a thorough disinfection of all surfaces with virucidal disinfectants authorized in Spain to provide safe and clean environments. This protocol follows the guidelines set by the Ministry of Health and the Community of Madrid.
Most important, there will always be a space of 72 to 96 hours between reservations to control the disinfection of the property, so in the event that any virus remains, it would be eliminated.
Masks and gloves will be provided in each apartment for each guest, as well as hand soap and disinfectant hydro-alcoholic gel.
Our staff will receive our guests with the protection recommended by the Ministry of Health (mask, gloves, hydro-alcoholic gel, hand sanitizer, shoe covers and always keeping social distance).
Our cleaning staff will obtain an anti-COVID19 security certification.
If you wish to have the apartment disinfected by a professional company using air disinfection, we can arrange it for you. We only work with companies endorsed by the community of Madrid.